Joining up is a simple online process and can be completed in under 5 minutes, simply click on the JOIN button in the top menu bar and complete the form.
You can also join up in one of the clubs by using the kiosks located at the entrance or call us on 08444 930 693 and we’ll be able to sign you up over the phone.
Yes, one of our staff can give you a tour of the facilities, you can request a tour by emailing the club (email addresses can be found on our CONTACT page), or you can call us on 08444 930 693 and request an appointment.
Yes you can purchase a day pass for £7 which will let you use all the facilities for one day, day passes are only valid during staffed hours and can be purchased from the Gym, just ring the doorbell when you arrive and one of our staff will assist you.
The minimum age for membership is 16.
Yes we do, you will need to bring a valid student card to the club to sign up. For further information please contact the club you are interested in joining by using the email details on the CONTACT page, or by calling us on 08444 930 693
Yes we do, if you are a member of the fire brigade, police, armed services, NHS and a variety of other organisations you may be entitled to a discount membership, please CONTACT the gym you are interested in joining via email or call us on 08444930 693 for more information.
Yes we do, we have deals in place with various companies, to find further information please contact the club you are interested in joining by using the email details on the CONTACT page, or by calling us on 08444 930 693
You can pay cash but only for annual memberships, all other memberships are billed via direct debit.
At this time we are only able to accept direct debits from UK bank accounts.
We offer a variety of membership options, you can choose to be on a rolling monthly membership meaning you are not contractually obligated to remain a member with us for an extended period of time.
You will receive two emails from us:
The first one will be from the email address email@example.com and contains confirmation of your direct debit and details of the payments that you have committed to.
The welcome email which contains your login details is sent automatically and you should receive it within a few minutes of completing the sign up form. It comes from the email address firstname.lastname@example.org, depending on your email provider this may have been moved to your junk mail box. If you still haven’t received the welcome email please contact your club using the email addresses on the CONTACT page, or call us on 08444 930 693
An induction is an introduction the Gym, if you are over 18 you are not required to have one. If you’d like an induction we’ll show you around the facilities, explain the various equipment and how to use it and answer any questions you have. If you’d like we are able to offer some advice on how to best go about achieving your goals.
You can book an induction through the members area of our website, or by using our app.
Yes the gyms are open 24/7, on occasion we may need to close the gym for required maintenance or due to unexpected issues arising but we make as much effort as possible to keep this to a minimum.
Yes we do, day passes are available to purchase for £7 at the Gym, they are only valid on the day of purchase and only during staffed hours. Please ring the bell at the entrance to the Gym and a member of staff will assist you.
Aylesbury: Enter your 8 digit PIN on the keypad next to the access pods.
Southend: Enter your 8 digit PIN on the keypad next to the access pods.
Uxbridge: At Uxbridge we use biometrics (fingerprint scanners).
To enrol your fingerprint use the kiosk beside the entrance:
– Click on the ENROL button on the kiosk screen.
– Enter your PIN number and you will be prompted to register you fingerprint. You’ll be asked to scan your fingerprint on the scanner beside the kiosk. You can use any finger but you need to scan the same finger twice.
– Once your fingerprint is enrolled to enter the gym first activate the scanner next to the access pod by tapping the button(blue circle on the scanner next to the access pod) this will activate it by lighting up the scanning pad.
– Then place your finger lightly on the pad and wait until the button turns green.
The process is the same to exit.
Staff are on site until mid evening during the week and until early evening on the weekends. During unstaffed hours the Gym is monitored by CCTV.
Staffed hours are:
Monday to Friday from 8am to 10pm
Saturday and Sunday from 9am to 8pm
Monday to Thursday from 7am to 10pm
Fridays from 7am to 9pm
Saturday and Sunday from 8am to 6pm
Monday to Friday from 8am to 8pm
Saturday and Sunday from 9am to 6pm
Peak access is for 24 hours a day
Off Peak access is for Monday to Friday from 10am to 4pm and 24 hours on weekends.
The changing facilities are open at the following times:
Monday to Friday from 6am to 10pm
Saturday and Sunday from 7am to 8pm
Monday to Thursday from 6am to 10pm
Friday from 6am to 9pm
Saturday and Sunday from 8am to 6pm
Monday to Thursday from 6am to 10pm
Friday from 6am to 9pm
Saturday and Sunday from 8am to 8pm
Yes classes are free to members, the easist way to book your place is using our app available on the app store. You can also book from the members area of our website or call your club on 08444 930 693 to reserve your place. Class bookings open 12 hours before the start of the class.
You can book classes through the members area of the website or through the app. Open the timetable, select the class you would like to attend and click on the book button. You will recieve email comfirmation of your booking. Class bookings open 12 hours before the start of the class.
Yes we offer free parking for two hours to our members.
Aylesbury: Parking is in the Friars Square shopping centre car park, please just bring your ticket into the gym and validate it using the ticket validator when you leave.
Southend: Parking is just next to the Gym, you may use any of the spaces marked FF or RF, please fill in your registration in the parking logbook once you enter the Gym.
Uxbridge: Parking is in the Intu(Chimes) centre car park just up the high street, please just bring your ticket into the gym and validate it using the ticket validator when you leave.
Ticket validation is for a maximum of two hours, once you have validated your ticket you have 15 minutes to exit the parking lot.
There are red emergency release levers inside the pods, just pull down the lever to release the door.
During staffed hours please approach a member of staff who will be able to assist you, during unstaffed hours there are emergency contact intercoms(small red boxes) around the gym.
The safety of our members is paramount, the Gym is covered by CCTV and is monitored constantly out of staffed hours, there are also emergency contact intercoms around the gym. If you have any concerns please raise them with the Gym managment or email us at email@example.com
Yes, the Gyms do have disabled access,to find out more please contact the manager of the Gym you are interested in via email(addresses can be found on our CONTACT page) or call us on 08444 930 693 for more information.
Yes, we employ Personal Trainers that are onsite and there are also freelance affiliate Personal Trainers at the Gym.
There variety of personal training options. Our personal training memberships include one personal training session per week. Or you can purchase personal training credits through the members area of our website or through our app. The easiest way to browse our personal trainer profiles and book your sessions is through our app.
Some of our personal trainers work on a freelance basis and you can find their profiles and contact info on the personal trainers board in the Gym. Also please feel free to approach them on the Gym floor.
Free wifi is available for all members, the network name is Rush Fitness or Rush Fitness Members, there are posters in the gym with the login details or any member of staff will be able to assist you. Certain areas of the gym including the changerooms and studios may not be fully covered by the wifi signal.
*Southend Free Wifi is coming soon.
No, as per the terms of the gym you are required to bring a small towel to wipe down the equipment after you use it as a courtesy to the other members
Your PIN number can be found by logging in to the website and clicking on your name in the top right corner of the screen and then clicking on settings, your PIN will be shown under my club
Click on member login and then on forgot password and enter the email address you joined with and you will be sent a link to reset your password, you can also do this using the app.
To login to the app use the same username and password that you use to login to the website, these were sent to you in the welcome email.
If you are on a monthly rolling membership you only need to give us 30 days notice to cancel your membership.
If you are on a 12 month or annual contract you need to complete the term of your contract before you are able to cancel.
In certain circumstances you are able to cancel prior to completing your contract, these include medical reasons and others. Please check the TERMS & CONDITIONS for more information.
If your PIN doesn’t work please make sure that you are trying to access the gym during the hours your membership allows for, if it still does not work please contact the club using the email details on our CONTACT page, or call the club on 08444 930 693. You can also come to the club and ring the doorbell during our staffed hours and one of our staff will be able to assist you.
No, you may not share your PIN with anybody else. Each PIN number may only be used by the member that it is assigned to. For the safety of all members all access points are monitored by CCTV and any member found to have shared their PIN will immediately have their membership cancelled and their access revoked.
Guests may purchase a Day Pass at the gym for £7, access is only during staffed hours.
Yes you can freeze your membership, this is for a minimum of one month, your membership will be frozen from the date of your next payment, please make sure your freeze request reaches us at least 14 days before your next payment to provide adequate time to process it. You can request to freeze your membership by emailing your club using the details on our CONTACT page. Freeze requests will only be accepted via email.
To freeze your membership costs £5/month.
When you freeze your membership you can also choose to set a date to unfreeze it, otherwise please contact your club using the email details on our CONTACT page, or call us on 08444 930 693
Yes you can upgrade your membership but only from the start of your following month, to request an upgrade please contact your club using the details on our CONTACT page or call us on 08444 930 693. We require up to 14 days notice to process your upgrade.
When you join your first payment and joining fee will be processed immediately. Your monthly membership amount will then be processed on the same date in the next month and each month subsequent to that.
Yes you can, we will change your direct debit date as per your request and your next payment will be calculated on a pro rata basis. Please contact your club using the details on our CONTACT page or call us on 08444 930 693. We require up to 14 days notice to process any changes.
Please contact our billing company Harlands on 01444 449 156
All billing enquiries should be directed to our billing company Harlands on 01444 449 156
@lewisemms @simplygym We are also recruiting at the moment to ensure more staff presence during our peak hours. We… t.co/A6FEg0YyM2Mon Jul 24 16:28:31 +0000 2017
@lewisemms @simplygym Hi Lewis, thank you for your feedback. Please note we do actively enforce revoking membership… t.co/VBOxLA4FofMon Jul 24 16:25:59 +0000 2017
RT @THTSouthend: We'll be at @RushFitness247 Southend tomorrow 3-5pm for men's health week lets talk about HIV! #MensHealthWeekMon Jun 12 14:55:13 +0000 2017
RT @thepacecentre: #bigwalk 24 June Walk the ridgeway 3 routes 18m/12m/6m t.co/MOXqIdUTMd register now! @RushFitness247 @tfbalerts…Mon Jun 12 08:27:02 +0000 2017
Nice one Micheal! t.co/eXpbTre4NmWed May 31 19:51:10 +0000 2017
@cbm_svqlpa Hi, class bookings only open 12 hours before the start of the class, before then you'll see a padlock icon.Wed May 17 07:57:15 +0000 2017
@Jack_George95 Hi there's a link to the cancellation form in the footer of our website t.co/IvGtjCYecJFri May 12 19:28:30 +0000 2017
**Southend members: Victoria Ave is closed to traffic for roadworks, to enter the parking lot please use Baxter Rd entrance(red gate)Tue Mar 28 19:10:21 +0000 2017